Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- Phone us Monday to Friday from 8:00am to 6:00pm
- Visit the surgery and speak with a receptionist Monday to Friday from 8:00am to 6:00pm*
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
*(NB: Reception desk is closed Thursday 12.30pm to 13.30pm & Friday 12:00pm to 13:30pm)
Routine appointments
To request a routine appointment in the next 7 days:
- Use our online form – We will respond within 1 working day, Monday to Friday from 8:00am to 6.00pm
- Phone us Monday to Friday from 8:00am to 6.00pm
- Visit the surgery and speak with a receptionist Monday to Friday from 8:00am to 6.00pm*
- Use your NHS account – through Patient Access, the NHS website or NHS App to book a screening test or vaccination.
When you get in touch, the receptionist will ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
*(NB: Reception desk is closed Thursday 12.30pm to 13.30pm & Friday 12:00pm to 13:30pm)
Non-urgent advice: About your appointment
However you choose to contact us we may offer you a consultation:
By phone
Face to face at the surgery
On a video call in exceptional circumstances only
Appointments by phone or video call can be more flexible and often means the doctor or nurse can help you sooner.
Non-urgent advice: Cancelling or changing an appointment
To cancel your appointment:
– Phone us Monday to Friday from 8:00am to 6.00pm
– Use your NHS account through the NHS website or in the NHS App.
Each month hours of GP and practice nurse time is wasted due to patients not turning up for their appointments. Please let us know as soon as possible if you no longer need your appointment.
You’ll receive a text message when you book your appointment and again 24-48 hours before your appointment.
Non-urgent advice: Please Note
To access the online booking facility you first need to call into our reception to register. This only takes a few minutes and the receptionist will explain the process to you and issue you with a password. You will then be able to make, cancel and rearrange your GP appointments online.
If you need help when we are closed
If you need medical help now, use NHS 111 online (111.nhs.uk) or call 111.
111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
To find out about other available local health services, including Enhanced Access appointments on evenings and weekends, please click here
If you need help with your appointment
Please tell us:
– If there’s a specific doctor, nurse or other health professional you would prefer to respond
– If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
– If you need an interpreter
– If you have any other access or communication needs