Important Patient Notices

Posted by: marcia - Posted on:

31 Dec 2021:  WALK-IN BOOSTER CLINICS

Monday 3rd January 2022          8am – 8pm     Houghton Primary Care Centre

Tuesday 4th January 2022          8am – 6pm     Washington Primary Care Centre

Wednesday 5th January 2022     8am – 6 pm     Houghton Primary Care Centre

Friday 7th January 2022               8am – 6pm     Washington Primary Care Centre

Saturday 8th January 2022          8am – 6pm     Washington Primary Care Centre

Saturday 8th January 2022          8am – 6pm     Houghton Primary Care Centre

Sunday 9th January 2022              8am – 6pm     Houghton Primary Care Centre


16 Dec 2021

Booster jabs: Available if you are 18yrs and older and your second Covid vaccine was 91 days ago (you can’t have it though if you’ve had Covid in the last 28 days).

Available if you are aged 16 – 17 and are in at “at risk” category (you can’t have it though if you’ve had Covid in the last 28 days)

Over the next 2 weeks there are numerous clinics running throughout Sunderland at the Primary Care Centres (Bunnyhill, Grindon, Houghton, Washington, Millfield/Pallion, Riverview). You can make an appointment (you will receive a text from the practice if we have your mobile number – or you can walk-in without an appointment if you prefer).

These clinics are also providing 1st and 2nd Covid jabs (you can’t have one if you’ve had Covid in the last 28 days).

Over the next 4 weeks there is a massive effort throughout the country to deliver the booster campaign. In order to help with the delivery of this the practice has been requested to send staff to the Covid clinics – therefore we have significantly reduced staffing levels (especially nurses and Receptionists) and we would ask for your patience and understanding when contacting the practice.


10 Dec 2021

From week commencing Monday 13th December 2021 the surgery will regularly be closed over lunch time on the following days/times:

Thursdays   12:30pm – 1:30pm

Fridays         12:00 pm – 1.30pm


9 Nov 2021

Patients have reported that they have received Covid passport emails purporting to be from Patient Access. The following guidance is from Patient Access for your information:

We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security  

We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.  

Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.